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Can we process a separate pay run in addition to the scheduled pay cycle?

Yes. For additional assistance with running an extra payroll, please call Payroll Specialist at 1-866-340-8132 or send an email to…

11 years ago

Can an employee receive multiple paystubs or paychecks within the same pay cycle?

Yes. You can add Additional Checks or Bonus Checks within the same pay cycle. From the “Payroll Entry” screen, select…

11 years ago

Will Epaypayroll help me track and accrue vacation, sick, and/or personal days?

Yes. Within the Employee Information screen, you will be able to adjust the rate at which each employee earns paid…

11 years ago

Can my completed payroll data be exported into Excel/Quicken/Quickbooks?

Yes. Epaypayroll offers our customers the ability to download summary level payroll data for use in QuickBooks. By using our…

11 years ago

What reports are available to me?

Click on this link to see sample reports http://platinumpay.net/demo/reports.htm Other reports are being evaluated and prioritized for development based on…

11 years ago

Can I track employees’ hours/salaries to different departments?

Yes. We can handle a range of by InstantSavings job classifications levels that allows you to report payroll information for…

11 years ago

Can I submit pay adjustments for employees that are separate from their salary.

Yes. Within our Employee Payroll Data screen you may make adjustments to pay whether they are additional pay adjustment or…

11 years ago

Will Epaypayroll process payroll tax filings for a previous quarter or year?

Epaypayroll will process payroll tax filings for the periods in which our services were used. If you need help on…

11 years ago

What documentation is needed for epayPayroll to process payroll?

Click on this link for your payroll setup http://epaypayroll.com/images/1302025863_Payroll_Package_Set-up_forms.pdf These documents will help facilitate future tax filings and payments. If…

11 years ago

Can paychecks be reprinted if necessary? Will that affect the check number sequence?

Yes. If your printer jams when printing a paycheck, or if the paycheck becomes smudged or illegible during printing, you…

11 years ago